Call us anytime on 07 543 4780

When a Loved One dies

What to do when a friend or family member passes away

When a friend or family member dies you will be overwhelmed with thinking about all the things that need to be done.  That's where we can help, so please call us at anytime on 07 543 4780 and we will will advise you on what needs to be done next. We are available 24 hours. 

Here are some frequently asked questions that may help you immediately:

Where did the death occur?

When death occurs at a hospital, hospice or rest-home, the nursing staff will arrange for a doctor to visit and certify death.  Once the certification has happened, then we can start making plans for your loved one.

If the death has occurred at home, you will need to call a doctor to certify death. If you have any difficulties, please phone us on
07 543 4780 and we will arrange this for you. 

​What does a Coroner do, and do I need to involve one?

The Coroner is a legal officer appointed under the Coroners Act who has the duty to establish the cause of death in certain circumstances. The Coroner and the police may become involved when:

  • A doctor is unavailable or unable to establish the cause of death
  • There is a sudden unexpected death
  • Death occurs from other than natural causes
  • There is an accidental death
  • There has been no recent consultation with a medical practitioner.

In these cases it is important that the deceased is not moved or disturbed in any way without the permission of the Coroner.

Please phone us as soon as you wish for any assistance in this regard, and remember that it is the family’s right to choose their own funeral director once the Coroner’s duties are completed. 

At Legacy Funerals, we are available to help you in your time of need.